Refund & Cancellation Policy
Refund and cancellation information.
Online payment checkout is currently paused on the website. This page is retained for policy completeness.
Last updated: 7 July 2026
Current status
No active website checkout
ChoiceVel JoSAA access is currently open without checkout, and StackVel assessment requests are handled through direct contact.
Because online payment checkout is currently paused, new website checkout refunds are not applicable at this time.
If a future paid product or service is enabled, refund and cancellation terms should be reviewed and updated before checkout is re-enabled.
StackVel services
Consulting and assessment engagement changes
Assessment scope changes
StackVel assessment scope, timing, and deliverables should be confirmed through email, proposal, or a mutually agreed engagement note.
Cancellation handling
Cancellation or rescheduling for a StackVel assessment should be handled through the agreed engagement terms or direct support communication.
Historical issues
Past payment or access concerns
If you have a historical payment or access issue from an earlier ChoiceVel paid window, contact support.
Refund & cancellation
Need support for a past payment or service question?
Contact VedaVel by email with the relevant details.