Privacy policy
Privacy Policy
This Privacy Policy explains how Vedavel Technologies may collect, use, store, share, and protect information when you visit our website, contact us, request demos or evaluations, use our products, or interact with related services. Minor legal-team follow-up changes may be incorporated later.
Local-first posture
Customer-controlled environments are the default model.
Vedavel products are designed to run in customer-controlled environments, including customer laptops, servers, private cloud, and on-prem infrastructure.
Collection
Information Vedavel may collect.
Collection categories depend on your interaction with our website, products, and services.
- Website and contact information, including name, work email, company, job title, phone (where provided), country or region, inquiry details, product interest, and communication history.
- Technical website data, including IP address, browser or device type, pages visited, referral source, and usage data.
- Customer and commercial information, including billing, invoice, order, license, implementation, support, and customer-contact details.
- Product usage, diagnostic, and support data where generated or voluntarily shared.
- Customer Content examples, such as repositories, source code, documents, scanned files, PDFs, DOCX, images, configuration files, prompts, model responses, generated outputs, indexes, embeddings, and reports.
Use
How information may be used.
We use information for operational, service, legal, and security-related purposes.
- Operate, secure, and improve the website, products, and services.
- Respond to inquiries and demo, evaluation, and support requests.
- Manage contracts, orders, licenses, invoices, and renewals.
- Troubleshoot issues, improve documentation, and provide updates or patches.
- Send administrative, security, product, legal, and service notices.
- Conduct marketing where permitted by law and subject to opt-out rights.
- Comply with legal, regulatory, contractual, tax, accounting, and security obligations.
Product data handling
Customer Content handling in local-first deployments.
Customer Content remains in customer environments by default.
- Customer Content remains in the customer environment by default.
- Generated reports, indexes, embeddings, logs, and related artifacts are stored in customer-designated locations by default.
- Vedavel does not access local deployment data unless the customer shares it or enables an external feature.
- Vedavel does not use Customer Content to train public AI models.
- Vedavel does not sell personal information or Customer Content.
AI and LLM
Optional AI and LLM integration boundaries.
AI configuration choices stay with the customer.
- Local AI/LLM mode can process prompts and responses within customer-controlled environments.
- Cloud AI/LLM mode may transmit selected prompts, snippets, metadata, or context to customer-approved providers depending on configuration.
- Customers approve providers, API keys, data-sharing settings, and output validation controls.
- AI-assisted outputs are decision-support outputs and must be reviewed before business, legal, security, compliance, migration, rewrite, or production use.
Cookies and analytics
Website cookies and analytics are conditional.
Where enabled, cookies or analytics technologies may be used for site operation and improvement.
Sharing and retention
Sharing scenarios and retention principles.
Vedavel does not sell personal information or Customer Content.
- Service providers acting on Vedavel's instructions for operational support.
- Professional advisors and business partners involved in requested services.
- Legal or regulatory authorities when required by law or lawful process.
- Successor entities in connection with a merger, acquisition, reorganization, or asset transfer.
- Information under Vedavel control is retained only as reasonably necessary for the purposes described in this policy and applicable legal obligations. Local or on-prem Customer Content retained in customer environments is controlled by the customer.
Security and rights
Security controls, rights requests, and policy updates.
Security and privacy responsibilities are shared based on control boundaries.
- Vedavel applies reasonable administrative, technical, and organizational measures for information under Vedavel control.
- Customers are responsible for securing their own endpoints, repositories, documents, credentials, networks, backups, and deployment configurations.
- Depending on applicable law, users may request access, correction, deletion, restriction, objection, withdrawal, or a copy of relevant personal information.
- Vedavel offerings are intended for business and professional use and are not directed to children.
- Policy updates may be posted on this website. For privacy requests, contact hello@vedavel.com.
Privacy
Questions about this policy can be reviewed with Vedavel.
This page reflects policy-pack integration for Phase 8 and may receive minor legal-team follow-up changes.